Privacy Policy
Last updated: July 29, 2025
This text is written in accordance with the principles of the EU General Data Protection Regulation (GDPR) and the Spanish Organic Law on Data Protection (LOPDGDD), and is adapted to the context of a business that handles sensitive personal and financial information.
1. Introduction and Data Controller
Welcome to Filargent 's Privacy Policy .
Your trust is our most important asset, and we are committed to protecting your privacy and personal data with the utmost rigor and confidentiality.
The entity responsible for processing your data is:
- Company Name: Filargent SL
- NIF:
- Registered Office:
- Privacy email:
2. What personal data do we process and its purpose?
We collect and process the data you provide to us through forms on our website, by email, or in our professional relationship. The purposes are as follows:
2.1. Appraisal and sale requests
- Details: Name, surname, email address, telephone, city/country, descriptions and images of your collectible items.
- Purpose: To manage your request, perform a preliminary assessment and contact you to complete the information.
- Legal basis: Explicit consent when submitting the form.
2.2. Customer Management
- Data: Contact, billing, and transaction information.
- Purpose: To formalize and execute the contractual relationship of purchase and sale or advisory services.
- Legal basis: Execution of a contract and compliance with legal obligations.
2.3. Commercial communications
- Details: Email address.
- Purpose: To send information about auctions, news and articles of interest (only with your consent).
- Legal basis: Explicit consent.
3. How long do we keep your data?
- Data from valuation requests that do not result in a business relationship will be kept for a maximum of 24 months to address possible future inquiries, and will subsequently be securely deleted.
4. Who do we share your data with?
Filargent will not sell or transfer your personal data to third parties for marketing purposes.
We will only share your information with third parties when strictly necessary for the provision of a service, such as:
● Legal and tax advice to comply with our legal obligations.
● Transport and insurance companies for the logistics and protection of the parts in case of a transaction.
5. Information Security
We implement technical and organizational measures to protect your data from unauthorized access, loss or alteration, in accordance with the state of technology and the sensitivity of the data.
6. What are your rights and how can you exercise them?
You have the right to:
● Access your personal data.
● Correct any inaccurate or incomplete data.
● Delete your data when, among other reasons, it is no longer necessary for the purposes for which it was collected. ● Restrict the processing of your data.
● To object to the processing of your data.
● Request the portability of your data.
● Withdraw consent at any time.
To exercise any of these rights, you can send us a written request to our registered office or via email to ………………….. attaching a copy of your identity document.
Furthermore, if you believe that your rights have not been properly addressed, you have the right to file a complaint with the Spanish Data Protection Agency (AEPD).
7. Changes to the Privacy Policy
Filargent reserves the right to modify this policy to adapt it to new legislation or case law. Any modifications will be duly published on our website.